Terms

General

1.1 You undertake that all details you provide to us for the purpose of booking, ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the product or service. If there are any changes to the details supplied by you it is your responsibility to inform us.

1.2 These terms and conditions are incorporated into all orders for services and goods provided by Mtech Consult Ltd (the Supplier) and its subsidiaries or where there is a prior written agreement between the Customer and the Supplier.

1.3 No variation to these terms and conditions shall be binding unless agreed in writing between the supplier and the customer.

1.4 Services delivered may differ from those advertised in our promotional material.

1.5 Any waiver by the Supplier of any of these terms and conditions shall be limited to the particular instance and shall not operate or be deemed to operate as a future waiver of that or any other term.

1.6 These terms and conditions and all other express terms and conditions of sale shall be governed and construed in accordance with the laws of England.

Price

2.1 Subject to paragraph 2.2 below the price payable for goods shall be the total price plus any costs as Specified in the Supplier’s current literature, less any Discount agreed in advance in writing by the Supplier.

2.2 The price is exclusive of VAT, unless otherwise stated, which the customer shall be additionally liable to pay the Supplier.

Payment Terms

3.1 Worldpay is the nominated secure payment facility.

3.2 Unless otherwise agreed in writing by the Supplier all invoices are payable by the date for payment stated on the invoice in pounds sterling drawn on a bank based in the UK or by such other method as is agreed in advance by the Supplier.

3.3 Failure to pay all amounts due by the due date may result in withholding of further services including services in respect of which the customer has made payment in full. We reserve the right to charge interest and fees on all overdue amounts in accordance with the Late Payment of Commercial Debts Regulations 2002.

Refunds Policy

4.1 Directory – No refunds will be made on Directory purchases.

4.2 Events & Training Course Bookings - Our contract with you commences when we write to confirm that we have accepted the delegate(s) on to the appropriate event.

We regret that a fee must be charged when confirmed bookings are cancelled or transferred to future dates. In the event of a cancellation, you may nominate a substitute but if a suitable substitute cannot be found the following scale of charges will apply:

57 days or more until event - 100% of the fee is refundable / 0% payable
56 days or less - 50% of the fee is refundable / 50% payable
34 days or less - 25% of the fee is refundable / 75% payable
21 days or less - No refund is available / 100% payable

Cancellations will only be accepted if confirmed in writing

Non-attendance does not constitute cancellation, in the event of non-attendance the full fee will be payable.

We regret that we are unable to transfer a booking to a later programme free of charge within the eight week period preceding the start of the programme originally booked, as it is seldom possible to fill the space at such short notice. Withdrawal and transfer to a later programme at this stage will therefore be subject to the charges detailed above.

Our refunds policy does not affect your statutory rights.

Credit Terms

5 The supplier may set and vary credit limits from time-to-time and withhold all further services if the customer exceeds such credit limit.

Terms of Delivery of Services

6 Services run over a specific duration and no credit will be given for cancellations during that period.

Delivery

7 Orders are accepted by the Supplier subject to availability of services.

Supplier's Liability

We attempt to ensure that the information available on the web site at any one time is accurate. However, we cannot guarantee that it will be fault free and we cannot be responsible for goods and services offered by us as agents for third parties or for any aspect of the relationship between you and that third party.

We do not accept liability for any errors and/or omissions and reserve the right to change any of the information found at this site at any time without notice.

We do not accept liability for any indirect or consequential loss arising out of the use of or the inability to use the web site or for any products or services purchased from the web site.

8 The Supplier’s liability in all circumstances is limited to the cost of replacing the services ordered.

Legal Information

The information contained in this web site is copyrighted and may not be distributed, modified, reproduced in whole or in part without our prior written permission. The images from this site may not be reproduced in any form without our prior advance written consent.

Terminology
The use of the terms we/us/our within these terms and conditions means "Mtech Consult Ltd".

We shall not be liable for any direct, indirect, special or consequential damages whether in contract, tort or otherwise, arising out of the use of this web site or the reliance on information in it. The content of this paragraph and its disclaimers and exclusions shall apply to the maximum extent permissible by applicable laws. Any rights not expressly granted herein are reserved.

Information and disclaimers
We use reasonable care to ensure that the information appearing on this web site is up to date and accurate. While we takes precautions to prevent the occurrence of errors and omissions the user of this web site should not take the accuracy of the information for granted but should check directly with us. None of the material contained in this web site is to be relied upon as a statement or representation of fact.

We have no control over the use to which the information may be put by you and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information. The statutory rights of a customer dealing with us shall remain unaffected.

Links to other web sites
It is not possible for us to review the content of all of the web sites to which this web site links and we can not be held liable for their content. Users of this web site link to other web sites at their own risk and use those web sites according to the terms and conditions of use of those web sites.

Transmitted material
Any material or information transmitted to or posted to this web site by any means will be treated as non confidential and non proprietary and may be disseminated or stored or used by us for any purpose whatsoever including but not limited to developing, manufacturing and marketing products and services. Please read our online privacy policy.

Do not post or transmit to or from this web site any unlawful, threatening, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any other material which could give rise to any civil or criminal liability in the territory to which this web site relates.

Privacy Policy

Terminology
By accessing or using this web site, you agree to the terms of our Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.

Collection of personal information
In order for you to request or submit information to us, we may ask you to provide certain information about yourself or your company by completing and submitting an online form. In completing an online form, we may require that you submit personal information, such as your name, company name, postal address, telephone and fax number and e-mail address.

When you submit information to us, you understand and agree that we may store your information in a secure manner on our servers based in the United Kingdom. We collect this information in order to record and support your suggestions and requests for information and we use the information that you provide as part of our effort to keep you informed about our products and services.

We appreciate the importance of responsible use of this information. If you do not want the information you provide to us to be used to inform you of other services and you indicate this preference when you provide the information to us, we will honour your preference.

Under no circumstances do we pass information submitted through this web site to other organisations.

Cookies
When you visit the our web site, you can navigate the site anonymously and access information without revealing your identity. This site does not use cookies to track information about your visit. (A cookie is small amount of data that is transferred to your web browser by a web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses).

While we does not use cookies to track your visit to our web site, our web server automatically logs the IP/Internet address of your computer. This information does not identify you personally and you remain anonymous unless you have otherwise provided us with personal information.

Updating your personal information
You have the right to access and correct your personal information and privacy preferences. Should you wish to do this, please confirm in writing to us either by letter or fax to the following address:

Maple House, The Professional Quarter, Shrewsbury Business Park, Shrewsbury SY2 6LG England T: +44 (0)1743 357377
F: +44 (0)1743 357367   E: info@mtech-consult.com

Please include your name, company name, address, and/or e-mail address when you contact us.

Please note that we are not responsible for the content or privacy policies of any web site to which we provide links from this web site.